The Meaning of Hotel Star Ratings

When a hotel gets a 5-star rating, it’s a pretty big deal. Stars are a surefire way to know if the hotel you are staying at is a quality hotel. But what exactly do they mean? Let’s find out.

1. One-star hotel

This means that 100 percent of the rooms have a shower or WC or a bath tub or WC. Also, there is daily room cleaning, and that 100% of the rooms have color-TV together with a remote control. They also have to have tables and chairs, soap or body wash, reception service, fascimile at the reception, and publicly available telephone for guests. They should also have an extended breakfast, and beverage offer in the hotel, with a deposit possibility.

2. Two-star hotel

Should have a breakfast buffet, with light reading next to the bed. It should have bath essence or shower gel. It should also have bath towels, linen shelves, and should offer sanitary products like a toothbrush, toothpaste, and shaving kit. It should also accept credit cards.


3. Three-star hotel

Should have internet access in the room or in the public area. And the reception should be opened for 14 hours, accessible by phone 24 hours from inside and outside. The staff should also be bilingual.

The staff should have a three piece suite at the reception with luggage service, and there should be beverage offer in the room. There should also of course be a telephone in the room. And the bathrooms should have heating facilities, a hair-dryer, and a cleansing tissue.


4. Four-star

Should have everything a three-star have plus 24 hours reception, internet access, 24 hours room service, and breakfast buffet.

5. Five-star

The reception should be open 24 hours. They should have a multilingual staff, with a doorman-service or valet parking.

For more information please refer to the infographic above.